The Role of Respect in Transformation Work
Photo by Ilker Ozmen on Unsplash
Have you ever wondered how inviting a stranger into your home could feel completely safe—even when they’re about to dig through your closets and drawers? Netflix’s Tidying Up with Marie Kondo offers an answer. At first, I tuned in because Kondo’s method echoes the Lean principle of 5S (Sort, Set, Shine, Standardize, Sustain). But I soon discovered an even more striking parallel: the transformative power of respect.
A Powerful, Non-Threatening Change Agent
Imagine the vulnerability of allowing someone to see every piece of clutter, every embarrassing drawer, every bit of “dirty laundry.” Yet Kondo puts her clients at ease. How? She begins each home visit with a simple ritual—kneeling and offering thanks to the house. In that moment, the homeowners see that she isn’t there to judge but to honor the space and help them move forward. This humble act transforms what could be an uncomfortable process into a meaningful collaboration.
Leadership Lessons on the “Genba”
Lean principles emphasize the genba—literally, the “real place” where work happens. Many leaders talk about respecting their teams and their workplaces, but how many truly show it? Kondo’s ritual might not translate perfectly into every business culture, yet it illustrates how a genuine gesture of gratitude can shift mindsets and foster trust. As we guide people through transformations—whether in homes or organizations—deep respect for the environment and those who inhabit it can break down barriers and accelerate progress.
A New Year, A Renewed Perspective
The start of a new year is a perfect time to reflect on how we demonstrate respect in our own transformation work. While formally bowing and praying may not suit every context, there’s power in creating a personal ritual or routine that conveys respect in an unmistakable way. By doing so, we acknowledge the dignity and value of the people, processes, and spaces we strive to improve.
About Marie Kondo
Marie Kondo is a Japanese organizing consultant and bestselling author, best known for The Life-Changing Magic of Tidying Up. Her KonMari Method™—inspired by principles that dovetail with Lean—has been embraced worldwide. Her gentle, respectful approach offers a potent lesson for any leader or change agent: sometimes the biggest impact starts with the simplest of gestures—an authentic “thank you.”
Ready to bring more respect and intentionality to your transformation work? Start each day with genuine gratitude for your environment and the people you serve, and watch how the ripple effects can spark real, lasting change.
